Online Support

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‘After the death of my baby, it was a comfort to chat to someone who truly understood the depths of my grief – because they had been there before and come out the other side.’ – Sarah

Live Chat, Email and Facebook Groups

We offer three kinds of online support that you can access from your phone or computer:

Live Chat

If you don’t like talking on the phone, and prefer to type, sometimes ‘chatting’ online can help you.

Our team are available during the following hours (Melbourne/Sydney times):

Monday: 7pm – 9pm

Tuesday: 11am – 2pm

Wednesday: 11am – 2pm

Thursday: 7pm -9pm

Start a chat

Email support

Sometimes writing your thoughts down can help you figure out how you feel. Sometimes it’s easier to find the time and privacy to send an email than it is to have a conversation out loud. Whatever your reason for seeking online support, when you email our support team you can expect a response that conveys the understanding and compassion that only another bereaved parent can provide.

Get Email support

Facebook groups

We moderate a number of bereavement support Facebook groups where you can seek support and understanding from other bereaved parents across Australia. Anyone can see and request to be accepted into these groups, however anything you post in the group can only be seen by other members of the group.

Our current groups:

SUDI/SFacebook groups IDS | Facebook

Pregnancy After Loss & Trying to Conceive Support | Facebook

Pregnancy Loss group (including Miscarriage, Ectopic and Molar pregnancies) | Facebook

Bereaved Fathers Group | Facebook

Stillbirth, Newborn and Infant Loss | Facebook

Involuntary Childlessness | Facebook

Termination for Medical Reasons Support | Facebook

Email request to join


Last reviewed: 20/11/24